We offer a specialized technical service nationwide, dedicated to solving any unexpected failure or defect in your point of sale equipment.

• Corrective Approach: We focus on diagnosing and repairing problems that have affected the functionality of your equipment.
• Process: Includes remote or physical assistance from a specialist, accurate diagnosis, and replacement and installation of damaged components to quickly restore your equipment to operational status.
• Scope: We cover everything from hardware failures to configuration problems, ensuring your equipment is back up and running at peak efficiency.
  

We facilitate the administration and compliance of your product warranties, both the direct 1-year warranty with POS Store and the warranties offered by the manufacturer.

• POS Store Direct Warranty: We directly manage the repair or replacement of covered equipment during the first year for manufacturing defects.
  

Our support team is ready to assist you with any questions or needs after your purchase, ensuring a smooth and satisfactory user experience.

• Support and Advice: We offer technical assistance for the configuration, use and resolution of operational questions regarding your equipment.
• Rapid Response: We prioritize clear and timely communication, providing defined contact channels so you always get the help you need.